Maximise Customer Retention & Customer Value


If you’re looking for your Customer Relationship Marketing (CRM Marketing), Loyalty or Data Driven Marketing activity to deliver greater customer value and increase retention, we can help.


Relevanz is an experienced and flexible hands-on CRM, Retention & Data Marketing strategic planning resource for businesses and agencies that you only pay for when you use it.


We’ll help you find new high value customers, drive up re-purchase frequency, generate higher CLV (customer lifetime value), build customer loyalty and reduce customer churn.


We improve short and long-term Data Driven Marketing performance and ROI delivering higher response rates and increased customer revenue.


Our CRM Marketing services cover four main areas – Customer Value, Customer Retention, Customer Data & Insight and Customer Relationships.


Get top CRM Marketing, Retention & Data know-how as and when you need it.


RELEVANZ BLOGS


When you engage with Relevanz you are working with experts who love sharing their experience with you, so you can get to the nub of a problem quickly and get some quick wins in the bag from the off. Here's our thoughts on how CRM Marketing can help you to drive more value and greater retention from your existing customers using your data and insight to maximum effect and building deeper and more valuable relationships. 


Relevanz | Drive Up Customer Value through CRM

The long term effects of Covid 19 on you customers?

by Julie Stead-Connor • 11 November 2024
Churn Models are often dismissed because we misinterpret their impact and don't test them properly

Understanding Churn Models and Their Worth: Maximizing Marketing Value

by Julie Stead-Connor • 27 February 2024
Explore whether churn models are worth the investment and learn strategies to reduce customer churn and improve your marketing ROI with Relevanz Ltd.
Customer Relationship Marketing is the strategy that creates emotional connections with customers

Maximize Customer Engagement with Expert CRM Marketing Consultants

by Peter Rivett-Jones • 28 November 2023
CRM marketing is the strategy and related activities that create emotional connections with customers. Creating communications relevant to their needs or interests, increases long term customer value
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EXPERTS IN DATA DRIVEN MARKETING

Very few companies have our level of hands-on expertise gained from over 50 years of working with large and small businesses with differing levels of CRM and data-driven marketing maturity.


We’ll help you resolve the Customer Relationship Marketing issues that keep you awake at night such as improving ROI, reducing customer churn, driving up re-purchase frequency, maximising engagement rates, getting richer data insight, delivering customer relevance, achieving better campaign performance, optimising personalisation and increasing customer loyalty. 


Our CRM Marketing expertise covers four main areas – Customer Value, Customer Retention, Customer Data & Insight and Customer Relationships.


Customer Value - We can help you improve your CRM Marketing’s repeat purchase rate and generate higher CLV (Customer Lifetime Value). 


Customer Retention – CRM Marketing helps retain customers over the long term. We can help you build customers loyalty and reduce customer churn.


Customer Data & Insight – At the heart of CRM Marketing is customer data and we can help you use that data to generate insight and knowledge to maximise profits and outcomes. 


Customer Relationships – We help you develop deeper and more relevant customer relationships in your CRM Marketing through our engagement and communication expertise.


CASE STUDIES

To give you a taste of the difference we make to our clients, we’ve assembled some case studies that demonstrate the breadth of our knowledge and experience and hopefully give you the confidence that we can help you. 

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